Wireless Access Troubleshooting

If you're having a problem connecting to the Internet through the Aurora Public Library wireless service, you may need to change some settings on your wireless device. If these suggestions don't resolve the problem, see our Wireless FAQ for answers to common questions about our wireless service. Also, please review our Wireless Internet Policy (policy will open in a new window).

1. From the Control Panel, select "Network and Internet," then "Network and Sharing Center."
2. Click on "Connect to a network."
3. Choose "All" from the dropdown menu and click the refresh button.
4. From the list of network connections, select the one called "central-library-comcast" at the library and click "Connect." (If you're not at Central Library, replace "central" with the name of the branch you're in.)

1. From Control Panel, select "Network and Dial-up Connections" or "Network and Internet Connections > Internet Connections."
2. Right-click on "Wireless Network Connection" (or whatever you have named your wireless connection), and click Properties.
3. Locate the Internet TCP/IP protocol and get into its Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.
4. Select "Obtain an IP address automatically" and "Obtain DNS server address automatically."
5. For XP, right click on "Wireless Network Connection" and select "View Available Wireless Networks." Select the wireless network called "central-library-comcast" at the library and click "Connect." (If you're not at Central Library, replace "central" with the name of the branch you're in.)

1. From Control Panel, select Network.
2. Locate the TCP/IP protocol and get into its Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.
3. For IP Address, select "Obtain an IP address automatically."
4. For DNS, select "Disable DNS."
5. For WINS, select "Use DHCP for WINS Resolution."

1. From Control Panel, select Network.
2. Locate the TCP/IP protocol and get into its Properties. If more than one TCP/IP protocol is listed, look for the one associated with your wireless adapter.
3. Select "Obtain an IP address from a DHCP server" and click OK.

1. Select: Apple Menu > System Preferences > Network button.
2. Select TCP/IP tab and Configure "Using DHCP."
3. Above the TCP/IP tab, you may need to Configure via "AirPort" or other wireless (WiFi) ethernet.
4. Leave Domain Name Servers and Search Domains blank.

1. Select: Apple Menu > Control Panel > TCP/IP.
2. Connect via "AirPort" or other wireless (WiFi) ethernet.
3. Configure "Using DHCP Server."
4. Leave Name Server and Additional Search domains blank.